Privacy Policy
Last updated: 18 October 2026
Your birth details are personal. This policy explains in plain language what we collect, why, who helps us process it, how long we keep it and the control you have.
1. Who we are
Your Astrologist (“we”, “us”) provides astrology tools, including birth charts, transits, horoscopes and compatibility readings, through this website. We are the controller of the personal information described in this policy.
You can reach us at any time through our contact form; choose “Support” for privacy requests.
2. Information we collect
We collect only what we need to calculate your astrology and run your account.
- Account details: email address, password (stored only as a secure hash by our authentication provider, never in readable form) and an optional display name.
- Birth details: date, time (if you know it) and place of birth, which we need to calculate a chart. You may save several birth profiles, for example for family or friends. Please add another person’s details only if you are comfortable doing so.
- Your activity: saved charts, reading history, questions you ask in Ask Your Chart, generated reports, and your language and time-zone settings.
- Email preferences and consents: which emails you chose to receive, with the date and source of every change.
- Subscription and billing: your plan, billing status and the identifiers of your subscription. Card details are entered with our payment provider and never reach our servers.
- Messages you send us: the contents of feedback, complaint, suggestion and support messages, and your email address so we can reply.
- Technical and security data: IP address, browser type, and records of sign-ins and security-relevant actions, used to keep accounts safe and prevent abuse.
- Product analytics: events such as which features are used, collected by us (not by an advertising network) to improve the service.
We do not ask for sensitive information such as health or financial details, and we do not run advertising trackers.
3. How we use your information
- To calculate and display your charts, transits, horoscopes and compatibility results.
- To create and maintain your account, authenticate you and keep it secure.
- To process Premium subscriptions, and to send receipts and account or billing notices.
- To send horoscope and other emails you have opted into. Marketing email is never switched on automatically.
- To answer your messages and provide support.
- To understand how the service is used, fix problems and improve features.
- To detect fraud and abuse, and to meet our legal obligations.
Where the law requires a legal basis, we rely on: performing our contract with you (running your account and subscription); your consent (optional emails, which you can withdraw at any time); our legitimate interests (security, analytics and service improvement); and legal obligation (tax and accounting records).
4. AI-assisted readings
Planet positions are calculated by our own astronomy engine, not by AI. For some features, such as the wording of a reading or Ask Your Chart, we send a language-model provider the calculated chart facts relevant to the request and, for Ask Your Chart, the question you typed. We do not send your name or email address with these requests. Please avoid including personal or sensitive details in your questions.
We use our provider’s business API, whose terms state that content sent through it is not used to train their models.
7. International transfers
Our providers may process information in countries other than your own. Where we transfer personal information across borders, we do so in line with applicable data-protection law, using safeguards such as contractual protections with our providers.
8. How long we keep information
| Information | Kept for |
|---|---|
| Account, birth profiles, charts, readings, reports and conversations | Until you delete your account |
| Email delivery log | 365 days |
| Product analytics events | 730 days |
| Security and audit log | 365 days |
| Consent records and payment records | Retained after account deletion, as the law requires us to evidence consent and keep financial records (payment event details are blanked after about 7 years) |
When you delete your account, your personal data is deleted or anonymised, except for the records in the last row above.
9. Your rights and choices
Depending on where you live (including under the Saudi Personal Data Protection Law and the GDPR), you have the right to:
- Access and export your data. You can download a copy from Settings.
- Correct inaccurate information. You can edit your profile and birth details in your account.
- Delete your account and personal data from Settings.
- Withdraw consent or change email preferences at any time in Settings, or with the unsubscribe link in any email. We act on it immediately.
- Object to or restrict certain processing, and complain to your data-protection authority.
For anything you cannot do yourself, contact us and we will respond within a reasonable time and in any case within the period required by law.
10. Email communications
Account and billing emails (verification, password reset, receipts, subscription changes) are service messages and are sent even if you have unsubscribed from optional emails. Horoscope, alert, article and offer emails are sent only if you opted in, always include a one-click unsubscribe link, and stop as soon as you unsubscribe.
11. Security
We protect your information with encrypted connections, hashed passwords, HTTP-only session cookies, access controls, sign-in lockouts and rate limiting, and we keep audit logs of sensitive actions. No system is completely secure, so please use a strong, unique password. If a breach affecting your information occurs, we will notify you and the relevant authorities as required by law.
12. Children
Our service is intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
13. Changes to this policy
We may update this policy from time to time. We will change the “Last updated” date above and, for material changes, notify you by email or in the app before they take effect.
14. Contact us
For any privacy question or request, use our contact form and select “Support”.